Just Wow
Hello everyone , how are you?
Well i am in total shock and almost speechless which if you ask my husband is a total rarity.
After putting in my complaint on Friday i received acknowledgement of it and a message to say it will be investigated ad i will be contacted in due course. I truly was not holding my breath and had in fact put my local Mp's phone number in my mobile all ready to go.
Nothing happened on Monday and i understand that i am not the only person in the world to have a complaint and didn't expect anyone to jump through hoops for me , just admitting the failure would be enough and a date for works to start.
Tuesday morning as we finished breakfast and were discussing our plans for the day we had a knock at the door and Lo and Behold a Contractor stood there already to start work on our ceilings, gobsmacked is not a word , i honestly thought he was joking. Thankfully our hallway was emptied pretty quickly and he said he would just measure up the kitchen and do it today. Him and his mate were brilliant and got on with it and even hoovered up afterwards.
Today my kitchen ceiling is done and i was advised to wait a week before painting and that he will be back to do the coving. I thanked him and told him i appreciated it and i really do, it looks 100% better than it did.
The hallway is looking just as good .



Glad you have gotten it done finally. I fully understood your frustration.
ReplyDeleteHi Maureen, thank you, it does look good.
DeleteFtm
Hurrah! At last!
ReplyDeleteHi Tracy, at last i never thought 6 months later i would looking at a nice smooth ceiling
DeleteFtm
Lol, I told you, no council team leader likes to have a complaint made against their team and its performance. Ask me how I know....yes I was in those shoes a long time ago. I'm really pleased for you and we'll done you CraftyNan 21 x
ReplyDeleteHi Trudie, thank you so much for your help it is really appreciated, i still have my formal complaint open and i will not close it until the work is totally complete. I have no qualms with the guys turning up to do the work it is the management side and no communications that drive me potty.
DeleteThank you
Ftm